Satisfaction Guarantee: At K & C Master Cleaning, we are dedicated to serving our customers and that is why we offer a satisfaction guarantee. Our goal is to provide excellent quality professional cleaning to all of our residential and commercial customers. If for any reason you are unhappy with your cleaning, contact our office within 24 hours of your cleaning. We will gladly return and clean the specific areas that were unsatisfactory. If for any reason you still not satisfied, we will refund 25% of the total cost of the service.